Open Source Software is software that has been released under a license that permits users to use, change, and improve the software, and to redistribute it in modified or unmodified form. Open Source Software is typically developed in a public, collaborative manner, over the Internet. Linux (a Unix-based operating system that competes with Windows) was one of the first successful open source projects. Since then, many other successful open source software products have been launched, including the Mozilla FireFox, Wikipedia, and the Google Android project.

SalesAnswer's CRM software and Web CMS software are based on popular open source software (vTiger CRM and Drupal CMS). These products offer robust features sets, a global support community, and provide cost savings, as there are no license fees. Both products are written in the open source PHP programming language, and utilize the open source MySQL database for data storage. Our goal at SalesAnswer is to help your company leverage these successful open source products, resulting in cost savings, and freedom of choice, as your organization will not be tied to proprietary closed source technologies.